About Us

iCAN4Consumers was founded to eliminate/reduce your chargeback and fraud levels by providing your customers with a direct link to you, the merchant, in order to obtain a refund for credit card purchases made online or over the phone.

This means that consumers now have an alternative to calling their credit card issuing bank in order to get their money back!
  • iCAN4Consumers was designed for eCommerce merchants selling soft content or "throw-away" goods where the return of the product is not typically required for a refund (i.e. subscriptions, memberships, nutraceuticals, Etc.). Although the service has applicability for any eCommerce merchant.
  • We all know that once the consumer contacts his issuing bank, he will be informed that he is eligible for multiple refunds if the charge is a recurring charge. At that point, the merchant will be sent a chargeback for each of the transactions meeting Visa and MC dispute/chargeback guidelines.

How iCAN 4Consumers Works

It's as Simple as 1, 2 and 3!


1 Consumer requests a refund which can be initiated at any time from the merchant’s website, the iCAN website, iCAN’s social media pages, a “smart” device, or by calling the iCAN 24 x 7 customer support desk.

2 iCAN 4 Consumers routes the request to the member merchant's gateway for the consumer's credit/refund on the merchant's behalf.

3 Merchant Gateway submits the credit transaction to the merchant's processor for clearing and settlement with the Consumers issuing bank.

How iCAN 4Consumers Works
1 Consumer requests a refund which can be initiated at any time from the merchant’s website, the iCAN website, iCAN’s social media pages, a “smart” device, or by calling the iCAN 24 x 7 customer support desk.

2 iCAN 4 Consumers provides a refund notification alert to the merchant.

3 Merchant Gateway submits the credit transaction to the merchant's processor for clearing and settlement with the Consumers issuing bank.